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Security and Virtual-Visit Certification

Guided the platform through ISO 27001 and Ontario Virtual-Visit compliance so hospital partners could adopt the software with confidence.

ComplianceSecurityCertification

Project Details

Large healthcare organizations require rigorous security assurances, so we formalized an information security management system, documented controls, and closed outstanding gaps. Both audits were passed on the first attempt, enabling the sales team to approach enterprise prospects months earlier and move through procurement processes more smoothly. The work included a living risk register and staff training, with clear documentation ensuring a smooth audit.

Key Achievements

  • Unlocked an enterprise segment that contributed about 12 percent ARR growth in the following fiscal year.
  • Maintained zero high-severity findings in subsequent third-party penetration tests.