Senior Product Manager

Added a full Home Care capability to Health Espresso across web portal and mobile, enabling agencies to manage care plans, staffing, scheduling, billing, and reporting in one place.

Delivered a Home Care module that lets admins create care plans and activities, schedule and fill shifts, match workers, and manage rates with a billing workflow tied to actual clock in and clock out. Implemented patient level access controls, secure group and private messaging, GPS authenticated attendance with timestamps, upgraded worker profiles and availability, feature flagging by clinic type, and new reports comparing scheduled versus actual hours for payroll and invoicing.

Expanded a Ontario Health Team’s patient engagement experience by integrating Health211, redesigning navigation for 12 categories, and mirroring the directory on their website with search, filters, and a map plus multilingual support.

Integrated Health211 and delivered a unified app and website directory that pulls real time service listings across 12 categories. Implemented category first navigation, instant search, faceted filters, and a map with location aware results and accessible components, backed by a shared service layer, observability, and automated data refresh jobs. Added multilingual content and QA coverage across mobile and web with structured API error handling and analytics to track discovery and conversion.

Converted the legacy data model to the HL7 FHIR standard so hospitals and third-party tools can exchange information with minimal custom work.

Interoperability is essential when working with larger providers, so we mapped more than sixty tables to FHIR resources and executed a safe migration without service disruption. Integration timelines for new partners subsequently dropped by forty percent and internal teams began adopting analytics tools that expect FHIR-formatted data.