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Home-Care Voice Assistant
Prototyped an interactive voice bot that helps nurses complete routine patient check-ins more efficiently.
NLPHealthcareVoice UX
Project Details
Home-care nurses were spending significant time on routine calls, so in collaboration with clinical stakeholders we designed a conversational assistant that captures key health indicators and escalates when required. A pilot showed a 22 percent reduction in call duration while maintaining positive patient feedback, and nurses appreciated reclaiming time for direct care.
Key Achievements
- Secured grant funding to explore a production-grade rollout based on pilot results.