Back to Regional Senior Manager, Eastern Canada at Cinnabon
Real-Time Operations Dashboard
Created an interactive Tableau dashboard to help store managers adjust staffing and inventory in real time rather than relying on end-of-week spreadsheets.
Data VisualisationRetailTableau
Project Details
Managers needed quicker insight during busy periods, so we integrated POS and staffing data into a real-time Tableau dashboard with email alerts for threshold breaches. Adoption was swift, overtime costs fell by $18 000 in the first year, and manual spreadsheet reporting was eliminated. Talend handled nightly ETL while Tableau presented multi-level KPI views.
Key Achievements
- Dashboard reached full adoption across all twelve stores within two weeks.
- Recognized at the annual franchise conference as a best-practice example.